Revocation form

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The return label you need depends on the country you are sending your return from. If you use the wrong label, your parcel will not reach us. Below you will find out how to obtain the correct label for your country.

The following link takes you to DHL's online postage service for returns from Germany. You can create a return label there quickly and easily. If you are returning an item from another country, do not use this label. There is a very high risk that the parcel will be lost.

Create DHL return label

Returns address:
Nexthub GmbH c/o Fillhub GmbH
Hofer Str. 11
93057 Regensburg
Germany
E-Mail: support@trachten24.de

Returns from within the EU

If you would like to return items to us, please make sure that the parcel has sufficient postage and send it to our returns address. Unfortunately, parcels with no or insufficient postage will not reach us and will not be accepted. Please keep your proof of postage until you have received your refund.

Returns from outside the EU

Special customs regulations apply to returns from outside the EU: Please declare the shipment as “Retourenware” or “Return of goods”. You must ensure that we are not charged any additional customs duties or import fees. If the return is not declared correctly and we incur charges, unfortunately we cannot accept the parcel.

Thank you for your understanding. This helps us process your return quickly and smoothly.

Country	Delivery time in business days
Andorra	4-7
Belgium	2
Bulgaria	4-5
Denmark	2-3
Estonia	3-4
Finland	4
France	3
Greece	6-8
Ireland	3-4
Italy	3
Croatia	2-3
Latvia	3-4
Lithuania	3-4
Luxembourg	2-3
Malta	4-6
Monaco	3-4
Poland	2-3
Portugal	4-5
Romania	3-4
San Marino	5-8
Sweden	3
Slovakia	3
Slovenia	3
Spain	4-5
Czech Republic	2-3
Hungary	3
Vatican City	5-7

Country	Delivery time in business days
Afghanistan	10-15
Albania	6-8
Algeria	6-8
Angola	15
Anguilla	10-15
Antigua	10-15
Argentina	7-10
Armenia	10-13
Aruba	6-9
Azerbaijan	8
Australia	7-9
Bahamas	6-10
Bahrain	6-8
Bangladesh	10-15
Barbados	6-10
Belarus	4-7
Belize	8-13
Benin	10-15
Bermuda	6-12
Bhutan	8-10
Bolivia	6-10
Bonaire, Sint Eustatius and Saba	6-9
Bosnia and Herzegovina	5-7
Botswana	8-10
Brazil	9-12
British Cayman Islands	10-15
Brunei	6-8
Burkina Faso	10-12
Burundi	8-12
Cameroon	10-12
Cape Verde	10-15
Chad	8-10
Chile	6-8
China	8-11
Colombia	8-12
Comoros	8-12
Congo	8-10
Costa Rica	6-8
Cuba	10-14
Djibouti	8-10
Dominica	10-12
Dominican Republic	15
Ecuador	15
Egypt	7
El Salvador	8-10
United Arab Emirates	6-8
Equatorial Guinea	10-15
Eritrea	6-8
Ethiopia	6-8
Falkland Islands	8-12
Faroe Islands	5-7
Fiji	10-12
French Guiana	10-15
French Polynesia	10-15
Gabon	8-10
Gambia	8-10
Georgia	7-10
Ghana	8-10
Greenland	5-7
Grenada	11-15
Guadeloupe	10-15
Guatemala	8-10
Guinea	9-11
Guinea-Bissau	10-12
Guyana	8-15
Haiti	8-10
Honduras	8-10
Iceland	4-6
India	8-10
Indonesia	8-10
Iraq	11-15
Iran	8-10
Israel	12-16
Jamaica	8-10
Japan	6
Yemen	10-15
Jordan	10
Cambodia	8-10
Canada	5-7
Kazakhstan	8-10
Qatar	6-8
Kenya	8-10
Kyrgyzstan	10-15
Kiribati	10-15
Kuwait	6-8
Laos	10-15
Lebanon	6-8
Lesotho	8-10
Liberia	10-12
Libya	10-12
Macedonia	5-7
Madagascar	10-12
Malawi	10-12
Malaysia	6-8
Maldives	8-10
Mali	8-10
Marshall Islands	10-15
Martinique	10-15
Mauritania	8-10
Mauritius	6-8
Mayotte	10-15
Mexico	9-14
Micronesia	10-12
Moldova	5-7
Mongolia	10
Montenegro	4-7
Montserrat	10-15
Morocco	6-8
Mozambique	7-10
Myanmar	8-10
Namibia	6-8
Nauru	10-15
Nepal	8-12
New Caledonia	10-15
New Zealand	8
Nicaragua	8-10
Niger	8-11
Nigeria	8-10
North Korea	10-15
Norway	4-5
Oman	6-8
East Timor	6-8
Pakistan	7-10
Palau	6-7
Panama	6-8
Papua New Guinea	7-10
Paraguay	8
Peru	7-10
Philippines	8-10
Pitcairn	10-15
Reunion	7-10
Russian Federation	5-15
RwandaSolomon Islands	8-10
Saint Helena	14-19
Saint Lucia	8-10
Samoa	10-15
Saudi Arabia	6-9
Senegal	8-11
Serbia	4-7
Seychelles	6-9
Sierra Leone	7-10
Singapore	3-5
South Africa	8-12
South Sudan	7
Sri Lanka	6-8
Sudan	7
South Korea	6
Suriname	8-10
Swaziland	6-9
Syria	6-8
Tajikistan	8-10
Taiwan	6-8
Tanzania	7-10
Thailand	6-8
Togo	7-10
Tonga	10-15
Trinidad and Tobago	8-10
Tunisia	6-8
Turkey	3-9
Turkmenistan	8-10
Turks & Caicos Islands	10-15
Tuvalu	10-15
Uganda	7-10
Ukraine	8-10
Uruguay	7-10
USA / United States of America	6
Uzbekistan	7-10
Vanuatu	10-15
Venezuela	8-10
Vietnam	8-10
Virgin Islands	10-15
Wallis & Futuna	10-15
Zambia	8-10
Zimbabwe	6-9

Revocationform